Mobile Token Issue

The mobile token to log in is sent via SMS for security reasons.

If you do not receive the token please check the following:

  • Verify with a manager that your mobile number is correct
  • Verify you are receiving SMS messages from Nextup
  • Be sure your location SMS number is not blocked locally on your device
  • If so, unblock and try again
  • If none of the above are successful contact support and they can provide your token to login.

Contact Support

888.982.8891

M-F: 7AM to 8PM PST
SAT: 7AM to 3PM PST